Table 4 Ordinal Cronbach’s alpha(α) score per ECCQI category and country and number of respondents (N) per ECCQI category and country

Accessibility (3)

α

.37

.23

.73

.54

.49

.71

.70

Valid N

59

69

120

66

76

95

485

Organization (5)

α

.68

.58

.63

.58

.63

.60

.68

Valid N

41

27

24

46

48

36

222

Hospitalization (5)

α

.72

.77

.81

.68

.62

.59

.73

Valid N

88

53

84

87

102

69

483

Safety (2)

α

.64

.43

.66

.78

.54

.90

.65

Valid N

96

92

95

99

97

107

586

Attitude of HP (6)

α

.91

.91

.91

.91

.93

.86

.91

Valid N

61

62

31

63

48

82

347

Communication and information (4)

α

.90

.87

.88

.90

.84

.81

.88

Valid N

102

82

113

96

92

100

585

Own inputs (2)

α

.65

.76

.87

.80

.78

.81

.78

Valid N

87

60

111

80

76

85

499

Coordination (4)

α

.81

.76

.84

.71

.84

.70

.78

Valid N

103

86

109

92

93

104

587

Supervision and support (10)

α

.90

.90

.96

.90

.92

.91

.93

Valid N

40

45

9

37

39

51

221

Rounding off the treatment (4)

α

.82

.95

.77

.86

.96

.93

.78

Valid N

10

7

11

17

36

14

95