Table 4 Reliability of the scales in the experience questionnaire, before and after removal of redundant questions based on psychometric analyses

1

Personal attention during aftercare

During aftercare, was attention paid to complaints of fatigue?

6

0.80

5

0.77

2

Cooperation and communication between healthcare professionals

Was the advice given by different healthcare professionals congruent?

4

0.78

3

0.81

3

Freedom of choice

Were you given enough time to choose a treatment?

3

0.79

4

Skills and cooperation of healthcare professionals

Did doctors and nurses in the hospital give you the best possible care?

6

0.76

5

Psychosocial guidance

Did the hospital provide you with information about guidance for dealing with emotions and practical issues caused by cancer?

5

0.83

4

0.86

6

Other investigations and treatments

Was it possible to discuss a second opinion with your doctor?

4

0.76

7

Information during treatment

Did the healthcare professionals give you enough information?

6

0.79

8

Continuity of care by healthcare professional/side effects and complaints

Were doctors and nurses prepared to talk to you about things you thought had gone wrong?

4

0.71

9

Patient-centered approach by doctors

Did the doctors listen carefully to you?

5

0.87

4

0.86

10

Patient-centered approach by nurses

Did the nurses take you seriously?

5

0.86

4

0.85

11

Information at completion of treatment

At completion of the treatment, did you receive information about the possibility of psychosocial care?

4

0.68

3

0.73

12

Transfer to other healthcare professionals

Were important persons and institutions (general practitioner, rehabilitation) informed of the completion of your treatment?

3

0.75