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Table 3 Univariate analysis (Manova model) between each clinical and sociodemographic variable and all OUT-PATSAT35 scales

From: Determinants of patient satisfaction in ambulatory oncology: a cross sectional study based on the OUT-PATSAT35 questionnaire

 

SATGEN

SATDTS

SATDIS

SATDIP

SATDAV

SATNTS

SATNIS

SATNIP

SATNAV

SATEX

SATOTH

SATWAI

SATPE

Center

0.93

0.46

0.98

0.85

0.78

0.80

0.35

0.33

0.30

0.41

0.43

0.93

0.40

Teaching hospital

72.5 (19.8)

71.6 (20.7)

68.3 (23.9)

66.0 (24.4)

61.8 (23.9)

73.1 (20.9)

72.0 (19.9)

60.2 (25.0)

66.6 (22.1)

64.2 (22.5)

63.9 (21.4)

60.4 (20.7)

59.3 (21.1)

Local hospital

74.7 (19.7)

73.4 (19.7)

67.9 (24.0)

67.7 (24.7)

63.4 (24.3)

73.3 (21.2)

72.8 (21.1)

61.0 (26.6)

66.5 (23.6)

65.7 (23.6)

65.7 (22.5)

63.2 (20.8)

61.9 (20)

Localization

0.01

0.005

0.09

< 0.0001

0.002

0.14

0.12

0.004

0.09

0.03

0.40

0.61

< 0.0001

prostate

77.6 (18.6)

74.6 (19.6)

70.3 (23.9)

69.4 (24.6)

68.0 (22.9)

76.0 (19.9)

75.7 (20.0)

61.1 (26.3)

68.6 (22.6)

68.4 (23.7)

67.4 (22.6)

63.4 (20.8)

66.3 (20.0)

head neck

69.1 (21.6)

64.8 (22.1)

61.2 (26.3)

54.1 (29.4)

55.0 (25.4)

69.3 (22.2)

69.8 (20.7)

53.7 (27.6)

60.4 (22.9)

58.8 (23.1)

62.6 (22.1)

59.2 (21.6)

52.4 (18.9)

breast

72.1 (18.2)

73.9 (19.3)

68.9 (22.1)

70.4 (20.8)

61.6 (23.1)

73.0 (20.5)

71.4 (19.9)

64.1 (23.7)

67.8 (22.3)

65.1 (21.9)

63.5 (21.3)

60.8 (20.3)

58.9 (20)

rectum

75.0 (21.1)

72.2 (24.3)

71.1 (26.3)

61.7 (25.9)

60.0 (25.5)

75.0 (21.7)

68.9 (23.6)

51.1 (30.7)

62.5 (25.4)

65.8 (20.3)

62.2 (25.2)

62.8 (19.9)

57.8 (24.3)

lung

71.7 (25.3)

68.6 (20.4)

66.1 (27.4)

59.7 (26.5)

59.4 (26.5)

69.4 (24.5)

69.9 (21.7)

53.7 (25.3)

64.4 (23.8)

60.1 (24.6)

65.1 (20.6)

63.0 (22.9)

60.6 (22.2)

Radiotherapy

0.64

0.0004

0.009

< 0.0001

0.17

0.05

0.04

0.0002

0.02

0.03

0.23

0.003

0.63

No

74.4 (16.8)

79.4 (16.9)

74.2 (18.1)

76.6 (17.6)

65.7 (20.3)

77.1 (19.3)

76.5 (18.4)

69.8 (20.7)

71.6 (20.5)

69.6 (20.5)

67.3 (17.8)

67.6 (19.7)

59.6 (19.9)

yes

73.4 (20.3)

71.1 (20.6)

67 (24.8)

64.7 (25.4)

61.8 (24.7)

72.4 (21.3)

71.6 (20.6)

58.8 (26.2)

65.7 (23.1)

63.9 (23.4)

64.2 (22.6)

60.5 (20.9)

60.7 (20.8)

Sex

0.07

0.56

0.99

0.05

0.17

0.33

0.10

0.02

0.72

0.56

0.27

0.45

0.19

female

71.8 (19.1)

72.9 (20.1)

68.1 (23.2)

68.9 (22.5)

61.0 (23.2)

72.2 (21.2)

70.8 (20.4)

63.2 (24.8)

67.0 (23.1)

64.2 (22.7)

63.6 (21.4)

60.9 (20.3)

59.2 (20)

male

74.9 (20.2)

71.9 (20.5)

68.1 (24.6)

64.8 (26.2)

63.8 (24.7)

74.0 (20.9)

73.7 (20.3)

58.1 (26.3)

66.3 (22.6)

65.4 (23.3)

65.7 (22.3)

62.3 (21.2)

61.5 (21.1)

Age

0.09

0.06

0.06

0.06

0.0002

0.04

0.03

0.07

0.01

0.20

0.07

0.21

0.001

[30;55]

70.4 (19.7)

72.0 (21.3)

64.7 (25.5)

64.4 (25.3)

54.0 (23.4)

74.3 (21.5)

71.9 (20.4)

60.9 (25.0)

65.5 (21.9)

63 (22.8)

61 (22.3)

59.1 (22)

55.7 (21.3)

[55;65]

75.7 (19.3)

75.5 (20.3)

71.5 (23.1)

71.3 (24.1)

64.9 (24.2)

75.7 (19.3)

75.0 (19.2)

64.4 (24.5)

70.0 (21.9)

68 (23.5)

67.5 (20.3)

63.5 (20.2)

59.5 (19.6)

[65;75]

72.8 (20.1)

69.6 (20.0)

66.7 (23.9)

64.9 (23.7)

65.0 (23.1)

69.7 (22.0)

69.3 (21.4)

56.9 (26.5)

63.0 (23.6)

63.2 (23)

63.9 (22.6)

60.8 (20.6)

61.6 (20.3)

[75;88]

76.1 (19.1)

74.1 (18.3)

70.9 (22.0)

66.1 (25.6)

65.1 (24.4)

75.2 (20.2)

75.5 (19.0)

61.5 (26.5)

70.8 (22.6)

65.9 (21.8)

67.3 (21.6)

64.3 (20)

67.5 (20.5)

Marital status

0.03

0.79

0.54

< 0.05

0.76

0.11

0.18

0.07

0.16

0.27

0.37

0.89

0.93

Living with partner/family

74.4 (19.4)

72.6 (20.2)

68.6 (24)

67.8 (24.0)

62.7 (24.4)

73.9 (20.4)

72.9 (20.0)

61.5 (24.9)

67.2 (22.2)

65.4 (22.6)

65.1 (21.5)

61.8 (20.5)

60.4 (20.4)

Single/separated

69.7 (20.9)

72.0 (20.4)

66.9 (23.5)

62.3 (28.5)

61.9 (22.2)

70.1 (23.6)

69.8 (22.2)

56.3 (28.8)

63.6 (25.0)

62.6 (24.5)

62.9 (23.4)

61.5 (22.1)

60.6 (21.9)

Distance

0.73

0.03

0.19

0.09

0.16

0.52

0.37

0.07

0.23

0.14

0.58

0.05

0.04

[1; 20]

73.7 (20.7)

74.2 (20.6)

69.4 (25.1)

68.5 (25.6)

63.9 (24.6)

73.7 (23.0)

73.1 (21.7)

62.4 (26.3)

67.7 (24.0)

66.3 (24.1)

65.2 (22.5)

63.3 (21)

58.7 (21.2)

[20; 145]

73.1 (18.7)

70.4 (19.7)

66.7 (22.5)

64.9 (23.3)

60.9 (23.3)

72.5 (18.7)

71.5 (18.8)

58.5 (25.0)

65.3 (21.4)

63.3 (21.6)

64.1 (21.2)

59.8 (20.5)

62.3 (19.8)

Leisure activities

0.20

0.007

0.004

0.0001

0.006

0.01

0.09

0.14

0.04

0.009

0.22

0.82

0.25

no

71.9 (20.8)

69.3 (21)

64.2 |(24.9)

61.4 (26.3)

58.7 (24.8)

69.9 (22.0)

70.3 (20.8)

58.2 (26.1)

63.7 (22.7)

61.4 (24.3)

63.1 (22.6)

61.4 (21.7)

59.1 (21.4)

yes

74.2 (19.2)

74.3 (19.5)

70.4 (22.7)

69.8 (22.8)

64.7 (23.1)

74.8 (20.3)

73.4 (20.0)

61.7 (25.4)

68.1 (22.8)

66.8 (22)

65.5 (21.3)

61.8 (20.4)

61.3 (20.2)

Monthly income

0.32

0.06

0.60

0.10

0.64

0.05

0.37

0.15

0.33

0.16

0.65

0.94

0.37

MW or less

75.0 (21.8)

67.5 (23.2)

64.5 (28.2)

62.4 (29.3)

60.5 (24.9)

74.8 (20.6)

73.2 (21.4)

62.1 (25.0)

64.7 (24.6)

61.9 (26.8)

64.1 (26.6)

60.1 (24)

63.4 (21.6)

MW-1499

71.8 (19.3)

70.9 (19.6)

67.7 (21.7)

64.9 (23.8)

61.1 (24.8)

69.8 (21.4)

70.9 (19.8)

58.3 (26.0)

64.5 (21.9)

62.7 (21.3)

63.9 (21.1)

61.6 (21.9)

58.5 (21.2)

1500-2999

75.1 (19.0)

73.6 (20.5)

68.5 (23.9)

68.5 (23)

63.4 (23.0)

75.6 (20.8)

74.4 (20.5)

63.7 (26.0)

68.5 (22.7)

66 (22.7)

66.4 (21.5)

61.8 (19.2)

61.5 (18.7)

?3000

71.9 (18.6)

76.1 (18.6)

70.1 (25.2)

71.5 (25.8)

64.4 (24.1)

75.0 (20.3)

71.2 (20.9)

57.5 (25.7)

68.2 (22.9)

69 (23.6)

63.3 (21)

60.7 (20.1)

60.5 (22.9)

  1. SATGEN = overall satisfaction; SATDTS doctors' technical skills; SATDIS = doctors' interpersonal skills; SATDIP = doctors' provision of information; SATDAV doctors' availability; SATNTS = nurses' or radiation therapists' technical skills; SATNIS = nurses' or radiation therapists' interpersonal skills; SATNIP = nurses' or radiation therapists' provision of information; SATNAV = nurses' or radiation therapists' availability; SATEXE = exchange of information between caregivers; SATOTH = other personnel's interpersonal skills and provision of information; SATWAI = waiting time; SATPE = physical environment. MW = minimum wage.