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Table 2 Scaled Mean and Standard Deviation for Each Item and 8 Domains within the Satisfaction Survey (n = 307)

From: Satisfaction with high-resolution anoscopy for anal cancer screening among men who have sex with men: a cross-sectional survey in Abuja, Nigeria

 

Scaled meana

Scaled SDb

Expectations

 “I was very anxious about having the procedure”

72.6

7.6

Convenience and accessibility

 “I did not have to wait too long during my appointment today”

72.6

8.4

 “The screening is in a place that is easy for me to get to”

75.2

1.9

“I [did not find] it hard to find a convenient time to come for screening”c

74.8

2.1

Overall

74.2

5.2

Staff interpersonal skills

 “I felt free to ask the questions I wanted to ask”

74.9

5.1

“The staff [did not] hurry me through too quickly” c

74.8

2.1

“The staff [did not use] words that were hard to understand” c

73.6

6.0

Overall

74.5

4.7

Physical surroundings

 “I had enough privacy while the screening was being done”

79.7

8.2

 “Observing the procedure on the monitor made me more comfortable during the exam”

71.2

8.0

Overall

75.5

8.6

Perceived technical competence

 “I feel confident that the procedure was performed properly”

75.2

7.9

Pain and discomfort

“The physician was [not] too rough when performing the screening” c

49.0

13.4

“I [did not have] a lot of pain during the procedure” c

49.8

12.8

 “The procedure was more comfortable than I expected”

64.3

12.1

“The procedure [did not cause] me great discomfort” c

50.3

14.2

“I was [not] embarrassed by the procedure” c

71.2

8.0

Overall

56.9

14.1

General satisfaction

 “I was very satisfied with the care I received”

76.3

6.4

 “Undergoing the procedure will benefit my health”

80.4

8.4

 “I would strongly recommend screening to my friends”

80.1

8.8

 “I would be willing to have another procedure if necessary”

68.8

12.7

Overall

76.4

10.0

Intention to screen if symptomatic

 “If I had rectal or abdominal pain, I would seek a screening”

58.7

10.0

 “If I had bleeding either from wiping after a bowel movement or on my stool, I would seek a screening”

58.6

10.0

 “If I had constipation or straining or smaller/unusually shaped stools, I would seek a screening”

58.6

10.0

Overall

58.6

10.0

  1. Abbreviations: SD standard deviation
  2. aScaled mean = (mean-1) × 25 to generate range 0–100
  3. bscaled standard deviation = standard deviation*(scaled mean/raw mean)
  4. cReverse coded items are in italics with text in brackets suggesting the reading of the inverse statements
  5. Bolding indicates the overall scaled mean and SD for the 8 evaluated domains