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Table 3 Self-assessment of each consultation by the physicians (6-point numeric rating scale, 1 (*very good/#very high), 6 (*not at all/#very low))

From: A consultation training program for physicians for communication about complementary medicine with breast cancer patients: a prospective, multi-center, cluster-randomized, mixed-method pilot study

Item Training group (n = 8)
mean ± sd/median
/n (%)
Control group (n = 9)
mean ± sd/median
/n (%)
Number of consultation 80 (58.4 %) 57 (41.6 %)
Overall, consultation situation was suitable
(How suitable was the consultation situation to address essential matters?)
79 (98.8 %) 57 (100.0 %)
Empathy (“How well did you succeed in empathizing the patients’ situation and to take this into account during the consultation?)* 1.7 ± 0.5/2.0 1.9 ± 0.7/2.0
Structure (“How well did you succeed in structuring context, content, setting and comprehensiveness of the consultation?)* 2.1 ± 0.8/2.0 1.9 ± 0.8/2.0
Information transfer (“How well did you succeed to impart the information?”)* 2.1 ± 0.9/2.0 2.1 ± 0.7/2.0
Understanding (“How sophisticated was the communication with the patient?”)* 1.6 ± 0.9/1.0 1.6 ± 0.8/1.0
Satisfaction with consultation (“Overall, how satisfied were you with the consultation”) * 2.0 ± 1.0/2.0 2.1 ± 0.8/2.0
Complexity of the consultation (“How complex was the consultation?”)# 2.6 ± 1.3/2.0 2.5 ± 1.0/3.0