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Table 3 The categorical evaluation of services

From: Patient satisfaction in the outpatients' chemotherapy unit of Marmara University, Istanbul, Turkey: a staff survey

Service Category Score (mean ± SD) range
Front office 4.52 ± 0.16 4.34 – 4.76
Health team 4.65 ± 0.12 4.45 – 4.84
Ancillary 4.52 ± 0.17 4.23 – 4.75
  1. 1: poor; 2: fair; 3: good; 4: very good; 5: excellent