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Table 3 The categorical evaluation of services

From: Patient satisfaction in the outpatients' chemotherapy unit of Marmara University, Istanbul, Turkey: a staff survey

Service Category

Score (mean ± SD)

range

Front office

4.52 ± 0.16

4.34 – 4.76

Health team

4.65 ± 0.12

4.45 – 4.84

Ancillary

4.52 ± 0.17

4.23 – 4.75

  1. 1: poor; 2: fair; 3: good; 4: very good; 5: excellent
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BMC Cancer

ISSN: 1471-2407

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