The most satisfaction evoking conditions |
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1. The doctor's effort to make me feel at ease was: |
2. The nurse/medical assistant's skill when taking my blood sample, blood pressure, weight, temperature, etc was: |
3. The clarity and thoroughness of the nurse/medical assistant's instructions were: |
The most distressing or the least satisfying conditions: |
1. When I called the office for an appointment, the length of time before the phone was |
answered was: |
2. The length of time I spent on the phone to set my appointment was: |
3. The staff's helpfulness in scheduling my appointment was: |